Privacy

Privacy Policy

Effective date: 2026-11-01Last updated: 2026-11-01

AIRapVideoGen ("AIRapVideoGen", "we", "us", or "our") operates https://airapvideogen.com and related services, tools, applications, and pages (collectively, the “Service”).

This Privacy Policy explains what information we collect, how we use it, how we share it, how long we retain it, and what choices you may have.

Contact and Privacy Requests

For privacy questions, deletion requests, access requests, or complaints, contact us using the details below.

Email
[email protected]

1. Information We Collect

1.1 Account and Contact Information

When you create an account, contact us, or use certain features, we may collect:

  • Name or display name;
  • Email address;
  • Login provider information;
  • Profile image, if provided by your login provider;
  • Support requests and other communications.

If you sign in through ZfLogin SSO, we may receive the information that provider shares with us, such as your name, email address, and profile image.

1.2 AI Uploads and Generated Content

When you use our AI-enabled generation features, we may collect and process:

  • Images, videos, audio files, or other files you upload;
  • Prompts, lyrics, text, instructions, and settings;
  • Selected styles, models, formats, and generation parameters;
  • Preview results and final generated content;
  • Technical information associated with a generation request.

We use this information to provide the requested generation, deliver the result, conduct safety checks, prevent abuse, troubleshoot failures, and provide customer support.

1.3 Payment Information

We generally do not store full payment card numbers. We may receive and retain transaction and payment status information.

  • Transaction ID;
  • Purchase amount and currency;
  • Product or plan purchased;
  • Payment status;
  • Refund and dispute information.

The payment provider’s privacy policy applies to its processing of payment information.

1.4 Technical and Usage Information

We may automatically collect:

  • IP address;
  • Browser type and version;
  • Device type and operating system;
  • Approximate country or region;
  • Referring URL and pages viewed;
  • Buttons and features used;
  • Generation, download, upload, and checkout events;
  • Error and security logs;
  • Cookie and local-storage identifiers.

1.5 Cookies and Similar Technologies

We may use cookies, local storage, pixels, and similar technologies for login and account security, language and preference storage, session management, analytics, fraud prevention, and measuring page performance.

Use the cookie banner where available or your browser settings. Essential cookies may be required for login, security, and core features.

Public Listings and Submissions

If the Service provides a tool directory, navigation site, marketplace, public gallery, or submission workflow, we may process the website, product, company, description, logo, screenshot, URL, category, tag, and contact information submitted by you.

Some submitted information may be displayed publicly or indexed by search engines. Do not submit confidential information or content that you do not have permission to publish.

To request correction or removal of a public listing, use the contact method described in this Policy.

2. How We Use Information

We may use personal information to:

  1. Provide, maintain, and improve the Service;
  2. Create and deliver requested AI-generated content;
  3. Process payments, subscriptions, credits, refunds, and disputes;
  4. Authenticate users and maintain account security;
  5. Detect fraud, abuse, spam, and prohibited content;
  6. Apply our Terms of Service and content rules;
  7. Provide customer support and send service-related notices;
  8. Send marketing communications where permitted and, where required, with your consent;
  9. Measure traffic, conversions, and campaign performance;
  10. Test and improve our pages, offers, and user experience;
  11. Comply with legal obligations and protect our users, Service, business, and third parties.

3. AI-Specific Processing

AI processing may involve third-party providers, infrastructure providers, content moderation providers, and API platforms.

The Service does not intentionally create biometric identifiers or infer sensitive characteristics from uploaded content.

You are responsible for ensuring that you have permission to upload images, videos, audio, or other content involving other people. Do not upload unlawful, deceptive, abusive, sexually exploitative, or harassing content.

4. How We Share Information

4.1 Service Providers

  • Login: ZfLogin SSO

These providers may process information only as necessary to provide services to us and under their applicable terms and privacy practices.

4.2 Legal and Safety Reasons

We may disclose information when reasonably necessary to comply with applicable law, respond to lawful requests, enforce our agreements, detect or prevent fraud and security incidents, or protect the rights, safety, and property of users, our business, or others.

4.3 Business Transfers

If we are involved in a merger, acquisition, financing, reorganization, sale of assets, or similar transaction, information may be transferred as part of that transaction.

5. Data Retention

We retain information only for as long as reasonably necessary for the purposes described in this Policy, unless a longer period is required by law.

Data categoryTypical retention period
Account informationUntil account deletion or as required for legal obligations
Uploaded filesUntil the related task is completed, or longer only when saved by the user or needed for support, security, or legal reasons.
Generated contentUntil account deletion or user-requested deletion, subject to backup rotation, security, and legal requirements.
Payment and transaction recordsAs long as reasonably necessary for accounting, tax, dispute, refund, and legal obligations.
Security and abuse recordsAs long as reasonably necessary to investigate incidents, prevent abuse, and meet legal obligations.
Analytics recordsUp to 24 months, unless a longer period is needed for security or legal purposes.
Support communicationsAs long as reasonably necessary to resolve the request and maintain support records.

Backup copies may remain temporarily until the normal backup rotation cycle is completed.

6. International Data Transfers

We and our service providers may process information in countries other than the country where you live. Where required by applicable law, we use safeguards appropriate to the provider and applicable law, including contractual, technical, and organizational measures.

7. Data Security

We use reasonable technical and organizational measures designed to protect personal information, including:

  • HTTPS encryption in transit;
  • Access controls;
  • Authentication and authorization controls;
  • Monitoring and logging;
  • Backups and recovery procedures;
  • Provider and infrastructure security controls.

No method of transmission or storage is completely secure.

8. Your Privacy Rights

Depending on your location and applicable law, you may have the right to request access, correction, deletion, data portability, restriction of processing, objection to certain processing, withdrawal of consent, and opt-out of marketing communications.

To submit a request, email [email protected] or use our contact page. We may need to verify your identity before completing a request.

We aim to respond within the time required by applicable law.

9. EEA, UK, and Swiss Users

For users in the European Economic Area, the United Kingdom, or Switzerland, our legal bases may include:

Processing activityLegal basis
Providing the requested ServicePerformance of a contract
Fraud prevention and securityLegitimate interests
Service analyticsConsent or legitimate interests, depending on configuration
Legal recordsLegal obligation

You may lodge a complaint with the data protection authority in your country of residence or workplace.

10. California Privacy Rights

For California residents, we may collect identifiers, commercial information, internet or network activity, approximate geolocation, user-generated content, professional or business information, and inferences derived from use of the Service.

We collect and use these categories for the purposes described in this Policy. We do not sell personal information or share personal information for cross-context behavioral advertising.

We will not discriminate against you for exercising rights provided by applicable law.

11. Children’s Privacy

The Service is not directed to children under 13. We do not knowingly collect personal information directly from children under that age. If you believe a child has provided personal information to us, contact [email protected].

12. Third-Party Links

The Service may contain links to third-party websites, tools, marketplaces, social networks, or directories. We do not control and are not responsible for the privacy practices, security, or content of third-party services. You should review the privacy policy of each third-party service you use.

13. Changes to This Policy

We may update this Privacy Policy from time to time. We will update the “Last updated” date when changes are made and may provide additional notice through the Service for material changes.

14. Contact Us

AIRapVideoGen

Website: https://airapvideogen.com

Email: [email protected]

Feedback email