AIRapVideoGen / Support

Contact AIRapVideoGen support

Need help with an AI rap video, account, credit purchase, upload, or export? Send enough detail for us to reproduce the issue and we will review it.

Public support channels

You can reach the AIRapVideoGen team through the public channels below. Use the channel that is most convenient for your question.

X / Twitter GitHub

Typical response time

We aim to review support requests within 1 to 3 business days. Complex generation, account, or payment investigations may need additional time.

What to include

The account email or username associated with the request.
The page, model, output format, and approximate time of the issue.
A short description of what happened and any visible error message.
For a credit or refund question, the order reference or purchase date.

Please protect your information

Never send a password, authentication code, full card number, security code, or private key in a support message. If you share lyrics, audio, photos, or other files for troubleshooting, make sure you have the right to share them.

Before you contact us

Check the live pricing page and the current generator settings first. Model availability, credit costs, output limits, and export options can change as the service evolves.

View current plans